FAQ

The Technical Stuff 

Is it safe to drink crystal infused water? 

YES!! All the crystals we use are safe for drinking! Rose quartz, amethyst and clear quartz, Black Obsidian, Smoky quartz & Citrine are non-toxic and rank at least 7 or higher on the Mohs Hardness Scale, which measures the ability to resist scratching or dissolution. 

BEWARE There are some brands which are selling crystal water bottles which are not safe to be used with your drinking water. Just to name a few  turquoise, lapis lazuli, fluorite, calcite, Jade and selenite should not be used in your drinking water as they leach chemicals.  

How do you use a Meraki Crystal Bottle?

Fill your Meraki Crystal Bottle with clean, filtered water and enjoy! We recommend room temperature water.

Depending on your personal spirituality and preferences, you may take the time to charge your crystal. We recommend meditating with your crystal, while focusing on your intentions and desires. Create a mindful intention for your crystal so that it can become a tool for manifestation.

Every time you sip water charged by your crystal, your intention will flow through your body and become more powerful.

 

What is a Meraki Crystal Bottle made out of?

The bottle is made of Borosilicate glass (also known as Pyrex), Borosilicate glass can handle Hot or Cold water and the bottle is very sturdy. It means you can pull your bottle out of the fridge and pour boiling water into it and it will not damage the bottle. 

The only materials used in our bottles are the crystal, stainless steel or Bamboo and glass. 

Can my Meraki Crystal water bottle break? 

The bottle is made out of Borosilicate glass and while the glass is very sturdy it can still break, please handle with care. 

 

 

 

How much water does a Meraki Crystal Bottle hold?

The bottle holds 550ml, depending on the size of your crystal. 

 

How do I clean my Meraki Crystal Bottle?

The glass body of the bottle is dishwasher safe. The lid and base must be hand washed. We recommend using warm water and dish soap. The crystal can also be cleaned with a non-abrasive soap and sponge, but crystal care is completely up to your individual preference.

You can cleanse your crystals in any number of ways, depending on your beliefs and spirituality. Two of our favorite methods are exposing crystals to the full moon and using sage. 

 

Can I purchase an interchangeable crystal display and base?

Right now we only offer the bottle and crystal display as a whole unit. We should have interchangeable crystals by May/June 2019 

 

 

WHOLESALE + INFLUENCER INFORMATION:

 

Do you sell wholesale?

Yes, We sell wholesale. Please contact us at hello@merakicrystals.com to see if you're the right fit. 

 

How can I promote Meraki Crystal Bottles?

We have many requests from people who would like to share the beauty of Meraki Crystal Bottles and for that we are truly grateful. As we grow as a company, we are better able to take on different promoters and influencers for our products. Please reach out to our email and we will be in touch!

 

 

 

SHIPPING & HANDLING:

 

Do you ship internationally?

Yes, we ship worldwide.

 

How much will shipping cost domestically (within Australia )?

Domestic shipping is $10 for your first item, and an additional $5 for each additional item, we ship via Australia post although we are looking into other courier services. 

 

What is the estimated delivery time?

Orders are typically fulfilled 1-7 business days after they are placed and we estimate delivery to occur within 1-14 days depending on Australia post guidelines.

If your purchase is made as a pre order purchase please be advised that it can take between 1-4 weeks before your order will be shipped out. 

Should you need your order posted out urgently please let us know by sending us an email on hello@merakicrystals.com and we’ll do our best to accomodate you. We do charge a $10 fee for rushed orders. 

How much will shipping cost on other international orders?

International Shipping is currently $36, we are looking in to other options for international shipping. 

What is the estimated delivery time on all other international orders?

Orders are typically fulfilled 1-7 business days after they are placed, and we estimate delivery to occur within 1-3 weeks.

 

Question not answered here?

for customer service support, please email hello@merakicrystals.com

for press inquiries, please email hello@merakicrystals.com

for wholesale & all other business inquiries, please email us at hello@merakicrystals.com